Byte Squad technicians have repaired many computers and laptops over time, but we ask ourselves "How awesome would it be to catch the problem before the computer crashed?". Computers have a habit of dying at the WORST possible time – like when an important project is due tomorrow, or before you copy family photos to a backup. We’ve combined our repair services with preventative measures to ensure this doesn’t happen to you. Our managed IT services can remotely take care of all the computers in your house, protecting you against both threats and system failure. On a number of occasions, we've called our customers before their hard drives crashed, allowing time to make a back up of their priceless data.
Anti-virus always up-to-date: While many homes have anti-virus software installed, they don’t often have the latest virus and threat definitions. These systems are at risk every minute they spend online, as the anti-virus simply will not pick up and stop an unknown threat. New viruses and hacking threats arise every day, and there are entire companies dedicated to creating anti-virus updates to catch them. We can make sure your anti-virus definitions are always up-to-date, keeping your computer secure against even the newest viruses.
Software patches: Hackers like to spend their time figuring out new ways to break into computer systems. Software companies like Microsoft and Apple release regular patches to close these security holes. The patches are supposed to be applied automatically, but we often find that isn’t the case – patches didn’t download, were canceled or produced an error. Our services involve remotely checking that each patch has been applied successfully, and troubleshooting if required. As an added advantage, any time new features are packaged into an update, you’ll find them already installed for you.
Early failure detection: Some parts in your computer send out alarm bells when they’re about to die. Unfortunately, they’re not literal alarm bells (that would be too convenient), but information in the background that needs to be interpreted or manually checked. We can monitor these and advise repairs as required.
Data protection: Hard drives which store your information do eventually wear out, but they’re one of the parts that send out early failure warnings. We can monitor this and give you ample warning so that you have time to back up your important files. When it’s time, we’ll work with you to arrange drive replacement, making sure to either clone or re-install your operating system, whichever suits your needs best.
Tune-ups: Even the most cared for computer will slow down over time. Hard drives become cluttered, operating systems corrupt and ghosts of uninstalled programs still remain. We can remotely schedule and run a regular maintenance routine that will keep your system running in top condition and lightning speeds.
Our managed IT service happens entirely behind the scenes, so there is no disruption to your experience. You simply enjoy the benefits of having your own IT specialist team at one flat, low cost starting as low as $9.99 per computer per month, with discounted hourly rates to save you money should a repair be required at any time. You and your family continue to use your computer/s as normal, the only difference is problems are fixed or you are alerted to them BEFORE they happen and your system has the very best security against threats.
Want to learn more? Call Byte Squad at 612-400-5994 and start with managed IT services today.